Support

Contact Us

Get in touch with the OpenStory team

We're here to help. If you have questions, feedback, or need assistance with your account, get in touch with us directly.

Email Support

For general questions, account issues, or anything else, email us at:

support@openstory.so

We aim to respond within one business day.

What to Include

To help us resolve your question quickly, please include:

  • A clear description of what you're trying to do
  • Any error messages you've seen (screenshots are great)
  • The URL of the page where the issue happened
  • Your account email, if different from the address you're writing from

Report generated content

If something generated on OpenStory uses a likeness without permission, impersonates someone, or otherwise violates the law or our Terms — including child sexual abuse material — use the public report form. No account is required:

openstory.so/report

That form is the takedown channel. Do not file those reports as GitHub issues.

Found a Bug?

If you've spotted a bug or unexpected behavior, please file an issue on GitHub so we can track and fix it.